# Le Minh Thien Loc (Loc Le) — full profile and project portfolio > Fractional CTO and senior software engineer, Ho Chi Minh City, Vietnam (UTC+7). 23+ years in technology, 11 in management, 6 as CTO of GKIM Digital (technical director 2011–2020, CTO since 2020). Works fully remote with businesses and founders in the US, UK, Europe, Japan and Singapore. Website: https://leminhthienloc.com · LinkedIn: https://www.linkedin.com/in/thienlocleminh/ · Book a free 30-minute call: https://calendly.com/thienloc-leminh/30min ## Flagship work - DNAi Telehealth for DNAInsights (2020–present, United States, healthcare): leads the US telehealth platform behind DNAInsights, used by 100+ active providers. Patient and case management, video visits, e-prescribing for providers, lab requisitions, provider licensing by state, insurance eligibility (X12 270/271) and Medicare billing, built within HIPAA (2FA, audit trails, role-based access, encryption, vendor BAAs). Stack: Python/Django, React/TypeScript, Node.js, PostgreSQL, AWS, Twilio. - AI in clinical and billing workflows (2024–present): in-house LLM services that draft clinical notes, an AI coding assistant for billing staff, and voice agents for patient outreach, with human review before anything is signed or billed. OpenAI and Claude APIs, Twilio, ElevenLabs. - Medicare billing (2026): product manager and business analyst for 837P claim submission, 277CA and 835 remittance ingestion, CARC/RARC denial analysis and CMS-1500 mapping. - COVESTX (2017–2019, United States, fintech): project manager and technical lead for a US investment-syndication platform: deal syndication, investor accreditation, DocuSign e-signature, Dwolla ACH payments, Salesforce sync. Laravel, React, Node.js, PostgreSQL on AWS. ## Projects at GKIM Digital ### 2019 – 2026 — Products for startups across Asia, Europe and the US - GClubCard / The G Card (2018 – 2020, Singapore · Loyalty & commerce). Role: Project manager and technical lead. Loyalty ecosystem with member, sales-agent and vendor apps plus an admin dashboard: packages, card distribution through referral networks, deals and campaigns, a recommendation engine, e-mail campaigns and a COVID-19 fundraising module. Tech: React Native, PHP, MySQL, AWS, SendInBlue, QR codes. Delivered across 27+ milestones. - susGain (2019 – 2023, Singapore · Sustainability rewards). Role: Contributed to the backend web platform. Worked on the backend web platform of a Singapore app that rewards sustainable purchases (partial involvement). Tech: Backend web: PHP, MySQL. - TING! (2019 – 2022, Cambodia · Social commerce). Role: Technical director; PM for phase 2 UAT and QuickBooks integration. Multi-app commerce platform: member and sales apps, vendor dashboard, catalog and soft inventory, warehouse inbound, packer and driver fulfillment, returns, promotions, vendor settlement and a recommendation engine. Tech: Odoo back office, Xero and QuickBooks integration, AWS. - GKIM Dispatcher & Funan Logistics (2019 – 2021, Cambodia · Last-mile logistics). Role: Project manager and technical lead. White-label dispatch system with jobs, drivers, manual or automatic assignment and a generic state-actions engine. It ran a drinking-water delivery business end to end: sales web, warehouse delivery notes, dispatcher, packer app and driver app. Tech: REST APIs, PostgreSQL, mobile apps, QR codes. Reused by TING! and a taxi venture. - AMM / TukTuk Ads & fleet management (2019 – 2022, Cambodia · Out-of-home advertising, IoT). Role: Technical director overseeing delivery. Digital-signage ad network on tuk-tuks and mall screens: Raspberry Pi LED players controlled from a web panel, advertiser and campaign admin, reach reports, Wi-Fi hotspot reporting, people counting and GPS fleet tracking. Tech: Raspberry Pi 4, LED/LCD players, web control panel, GPS trackers. Rollout of 500 kits planned. - DEX Insight (2020 – 2023, United States (New York) · HR tech). Role: Product owner, project manager and technical lead. Employee-experience analytics through macOS and Windows desktop apps and Chrome/Firefox extensions: app auto-discovery, real-time usage tracking, in-context surveys with scheduling logic, a customer dashboard and an admin CMS. Tech: Native desktop apps, browser extensions, Firebase, Python/Node REST, AWS, SOC 2 tasks with Vanta. Taken from proof of concept to MVP to beta. - Rocket (2022 – 2023, Germany (Hamburg) · Field sales). Role: Technical lead. Replaced dozens of third-party web forms with a native portal (public forms for desktop, tablet and mobile, CSV export, a bot that submits contracts into the back-office system), employee and sales-agent management with auth moved off Azure, and an offline-capable sales-force app. Tech: Custom portal, Azure AD migration, bot integration. - SafeSpace (Digital Clinic) (2020 – 2021, Singapore · Mental health). Role: Product owner and project manager. Therapist booking platform: booking wizard, client accounts with social login, therapist case notes with auto-saved drafts, reminders, an employer booking tool, gift and promo codes, referrals and multi-country support. Tech: Flutter, React dashboard, WordPress, Xero, scheduling API. - Hippo & Ambufly (2020 – 2023, United Kingdom · Patient transport). Role: Technical director overseeing delivery. Proof of concept for dispatcher-managed trips with real-time vehicle health and video monitoring from third-party hardware, ride-management software for London licensing, and two websites. Tech: OBD-II devices, DVR video SDKs, mobile driver app. - PlayWhen (2019 – 2020, Sports community). Role: Project manager. Platform where sports experts and organizers attract participants: profiles, clubs, events, video intros and a mobile app redesign. Tech: Web and mobile. - CHG Today (2019 – 2020, Online content community). Role: Project manager. Content community with forums, referrals, gamification, a token program and a chatbot embedded on the site; incident response for traffic spikes. Tech: WordPress, Dialogflow. ### 2014 – 2019 — Web platforms, marketplaces and corporate sites - ASN — Asia Sponsorship News (2015 – present, Singapore · B2B media). Role: Technical lead. News and data site for sponsorship professionals in Asia; version 2 added a sponsorship-deal marketplace with seller tools, search, registration wizards and APIs; weekly newsletter. Tech: WordPress, REST APIs, Mailchimp. Maintained since 2015. - Dapaolo (2014 – 2021, Singapore · Food & beverage). Role: Technical director. Website on a long-running retainer; in 2020 automated last-mile delivery so Shopify orders book a Lalamove courier automatically. Tech: Shopify private app and webhooks, Lalamove API. - The Villa Collective (2017 – 2023, Europe · Luxury travel). Role: Technical director overseeing delivery. Rebuilt the villa site and admin (villas, layouts, facilities, destinations), followed by SEO content programs and yearly improvements. Tech: Custom CMS, SEO. - JEB Health (2017 – 2020, Singapore · Clinic marketplace). Role: Technical director overseeing delivery. Community marketplace for clinics: doctor discovery, scheduling and reminders, post-visit feedback and an admin portal for doctors, patients and appointments. Tech: Web. - Agitoo (2018 – 2019, Germany · Mobility). Role: Technical director. Single-page web app and mobile app with an admin dashboard, CO2-savings calculation and a vehicle-operation-partner module. Tech: Web SPA, mobile. - Omron Asia-Pacific website (2016 – 2019, Japanese electronics group · APAC). Role: Technical lead. Maintained, then rebuilt the Asia-Pacific corporate site; defined custom analytics tracking and handled penetration-test remediation. Tech: WordPress, Google Analytics custom events. - Sacombank (2018 – 2020, Vietnam · Banking). Role: Pitch and technical lead. Campaign website, an estimate for the main and promotions site rebuild, and scoping for an internal employee idea-sharing network. Tech: Web, CMS. - TeleConsult (2015 – 2016, Singapore · Teleconsultation). Role: Technical lead: backend redesign and release management. Pay-per-call expert and doctor consultation platform: iOS and Android video-call apps, expert search and booking, registration, a back office for consultations and billing, and three branded websites. Tech: AWS, native mobile apps, PHP, Mailchimp, telephony. - HexSee (2013 – 2017, United States · Social browsing). Role: Technical lead. Patented group-browsing app where friends see each other's position and chat on top of any web page in real time; iOS, Android and iPad apps and a version 2 rebuild. Tech: Cordova, JavaScript injection, Firebase real-time events. ## Earlier roles - IT Team Lead, Top Globis (Japan), 2010–2011: Japanese e-learning platform and a group-buying site. - IT Team Lead, Onlink Japan, 2008–2010: Vietnam stock-market information service for Japanese investors. - PHP Developer, e-Zea Holding (UK), 2006–2008: SaaS accounting product on Kohana and PostgreSQL. - JavaScript/.NET Developer, Portellus (US), 2006: business-rules engine for mortgage lending. - .NET/PHP Developer, MMSofts (Australia), 2003–2005: data warehouse on SQL Server. ## Education - Bachelor of Computer Science, University of Natural Sciences, Ho Chi Minh City (2002–2006). - Diploma in Software Development, Saigon NIIT (2001–2003). ## Engagements and rates Hourly from USD 50; fractional CTO retainer from USD 2,000/month (up to 40 hours); advisory sessions USD 85/hour; fixed-price projects from USD 2,500. Every engagement starts with a free 30-minute call. Open to technical partnerships with founders (cash plus equity or revenue share).